Sorrel vs Neon CRM

Both can run your membership. Only one is built around membership and moves you in for free. Neon is a strong donor CRM with membership bolted on — great if fundraising comes first, less so if your members do.

Donor CRM with membership as an add-on (Neon One)

Head to head

Comparison of Sorrel and Neon CRM
	Sorrel	Neon CRM
What the AI actually does	Does the busywork for you: Sprout, Sorrel's AI, rebuilds your website from your old site and maps your member list for you to approve, and later you change your site just by describing the change — you see a preview first, then publish when you're ready.	Its AI (the Gen assistant and a giving-likelihood score) is built to analyze your donors and members — helpful for fundraising, but it won't move you in or change your website.
Where membership sits	Membership is the heart of Sorrel — not an add-on.	Membership is about a 10% add-on on top of the donor CRM.
Moving in	Sprout rebuilds your website and maps your member list for you to approve — free, often in minutes.	Migration is paid, and training is an extra cost even for long-time customers.
Getting started without a manual	Set up by describing what you want; Sorrel does the configuring.	Powerful, but widely described as complex and overwhelming to learn.
Getting answers from your data	Ask for the report you need in plain language.	Reporting is often described as hard and non-intuitive.
What it costs	One clear price, month to month. (Final numbers on our pricing page.)	$99 / $209 / $409 a month, plus percentage add-ons for membership, events, and volunteers.

What the AI actually does

Sorrel: Does the busywork for you: Sprout, Sorrel's AI, rebuilds your website from your old site and maps your member list for you to approve, and later you change your site just by describing the change — you see a preview first, then publish when you're ready.
Neon CRM: Its AI (the Gen assistant and a giving-likelihood score) is built to analyze your donors and members — helpful for fundraising, but it won't move you in or change your website.

Where membership sits

Sorrel: Membership is the heart of Sorrel — not an add-on.
Neon CRM: Membership is about a 10% add-on on top of the donor CRM.

Moving in

Sorrel: Sprout rebuilds your website and maps your member list for you to approve — free, often in minutes.
Neon CRM: Migration is paid, and training is an extra cost even for long-time customers.

Getting started without a manual

Sorrel: Set up by describing what you want; Sorrel does the configuring.
Neon CRM: Powerful, but widely described as complex and overwhelming to learn.

Getting answers from your data

Sorrel: Ask for the report you need in plain language.
Neon CRM: Reporting is often described as hard and non-intuitive.

What it costs

Sorrel: One clear price, month to month. (Final numbers on our pricing page.)
Neon CRM: $99 / $209 / $409 a month, plus percentage add-ons for membership, events, and volunteers.

Is Sorrel right for you? Sometimes the answer is no.

We'd rather you land in the right place than the wrong one. Neon CRM can be the better choice if:

You're a fundraising-first nonprofit that needs a donor CRM first and membership second.
You want Neon One's giving tools and donor analytics at the center of everything.

Looking at other options too? See our pricing.

See why organizations choose Sorrel over Neon CRM

Sorrel is in final testing. Join the waitlist and we'll let you know the moment it opens — we'll move you in and build your website for you.

Join the waitlist