SorrelSites vs Neon CRM

Both can run your membership. Only one is built around membership and moves you in for free. Neon is a strong donor CRM with membership bolted on — great if fundraising comes first, less so if your members do.

Donor CRM with membership as an add-on (Neon One)

Is SorrelSites a better fit than Neon CRM for a small organization?

For a small organization whose work is mostly membership rather than fundraising, SorrelSites is the better fit: membership is the heart of SorrelSites, while in Neon CRM membership is roughly a 10% price add-on on top of the donor CRM. If fundraising comes first for you, Neon CRM is the stronger choice — it is a strong donor CRM, with Neon One's giving tools and donor analytics at the center. The other difference small groups feel is the start: SorrelSites rebuilds your website and maps your member list for you to approve at no charge, where Neon CRM charges for migration and bills training as an extra cost even for long-time customers. SorrelSites starts at $99 a month for up to 100 active members, month to month, with no setup fee and no cut of your dues.

Comparison of SorrelSites and Neon CRM
	SorrelSites	Neon CRM
Who the AI actually serves	Sprout, SorrelSites' AI, does the org's real work — it drafts board minutes, event pages, and website updates for you to approve, and it welcomes people curious about joining in your org's voice. Behind the scenes it also moves you in and rebuilds your website; later you change your site just by describing it, preview first, then publish.	Its AI (the Gen assistant and a giving-likelihood score) is built to score your donors and members for fundraising, not to serve them — it won't welcome people curious about joining, move you in, or change your website for you.
Where membership sits	Membership is the heart of SorrelSites — not an add-on.	Membership is roughly a 10% price add-on on top of the donor CRM.
Moving in	Sprout rebuilds your website and maps your member list for you to approve — free. And if something didn't come across the way you wanted, a real person here fixes it with you.	Migration is paid, and training is an extra cost even for long-time customers.
Getting started without a manual	Sprout helps you set up your member fields, events, and pages — describe what you need and it drafts the setup for you to approve.	Powerful, but widely described as complex and overwhelming to learn.
What it costs	One clear price, month to month. (Final numbers on our pricing page.)	$99 / $209 / $409 a month, plus percentage add-ons for membership, events, and volunteers.

Who the AI actually serves

SorrelSites: Sprout, SorrelSites' AI, does the org's real work — it drafts board minutes, event pages, and website updates for you to approve, and it welcomes people curious about joining in your org's voice. Behind the scenes it also moves you in and rebuilds your website; later you change your site just by describing it, preview first, then publish.
Neon CRM: Its AI (the Gen assistant and a giving-likelihood score) is built to score your donors and members for fundraising, not to serve them — it won't welcome people curious about joining, move you in, or change your website for you.

Where membership sits

SorrelSites: Membership is the heart of SorrelSites — not an add-on.
Neon CRM: Membership is roughly a 10% price add-on on top of the donor CRM.

Moving in

SorrelSites: Sprout rebuilds your website and maps your member list for you to approve — free. And if something didn't come across the way you wanted, a real person here fixes it with you.
Neon CRM: Migration is paid, and training is an extra cost even for long-time customers.

Getting started without a manual

SorrelSites: Sprout helps you set up your member fields, events, and pages — describe what you need and it drafts the setup for you to approve.
Neon CRM: Powerful, but widely described as complex and overwhelming to learn.

What it costs

SorrelSites: One clear price, month to month. (Final numbers on our pricing page.)
Neon CRM: $99 / $209 / $409 a month, plus percentage add-ons for membership, events, and volunteers.

SorrelSites points Sprout, its AI, at the organization's own work — drafting board minutes, event pages and website updates for a person to approve — while Neon CRM's AI, the Gen assistant and its giving-likelihood score, is built to score donors and members for fundraising rather than to move you in or change your website for you.

Membership is the heart of SorrelSites rather than an add-on, whereas in Neon CRM membership is roughly a 10% price add-on on top of the donor CRM.

SorrelSites rebuilds your website and maps your member list for you to approve at no charge, with a real person to fix anything that didn't come across the way you wanted; moving to Neon CRM means paying for migration, and Neon CRM bills training as an extra cost even for long-time customers.

In SorrelSites, Sprout drafts your member fields, events and pages from a plain description for you to approve, while Neon CRM is powerful but widely described as complex and overwhelming to learn.

SorrelSites is $99 a month for up to 100 active members, $199 for up to 300, $399 for up to 750 and $699 for up to 2,000, billed month to month with 10% off if you pay annually; Neon CRM prices its plans by your organization's revenue and adds percentage charges for membership, events and volunteers on top. SorrelSites' plan size counts only active memberships, so captured contacts and lapsed members do not push your organization into a larger plan.

When is Neon CRM the better choice?

Sometimes it is, and we'd rather you land in the right place than the wrong one. Neon CRM can be the better choice if:

You're a fundraising-first nonprofit that needs a donor CRM first and membership second.
You want Neon One's giving tools and donor analytics at the center of everything.

Looking at other options too? See our pricing or how switching works.

See why organizations choose SorrelSites over Neon CRM

SorrelSites is in final testing. Join the waitlist and we'll let you know the moment it opens — Sprout will move you in and build your website for you.

Join the waitlist