# SorrelSites vs Neon CRM *SorrelSites vs Neon CRM: an honest comparison. Membership is the heart of SorrelSites, not a 10% add-on — and SorrelSites moves you in for free and updates your website for you.* SorrelSites vs Neon CRM ## SorrelSites vs Neon CRM Both can run your membership. Only one is built around membership, keeps running when your board does, and moves you in for free. Neon is a strong donor CRM with membership bolted on — great if fundraising comes first, less so if your members do. Donor CRM with membership as an add-on (Neon One) [Talk with our team](/evaluate/#request)[See the comparison](/vs/neon-crm#comparison) On this page - Compare the everyday work - See Sprout at work - When Neon CRM fits better - How the move works - Common questions ### Is SorrelSites a better fit than Neon CRM for a small organization? For a small organization whose work is mostly membership, not fundraising, SorrelSites is the better fit: membership is the heart of SorrelSites, while in Neon CRM membership is roughly a 10% price add-on on top of the donor CRM. If fundraising comes first for you, Neon CRM is the stronger choice — it is a strong donor CRM, with Neon One's giving tools and donor analytics at the center. The other difference small groups feel is the start: SorrelSites lists every page on your old site so you tick what comes with you before anything is copied, and maps your member list for you to approve at no charge, where Neon CRM charges for migration and bills training as an extra cost even for long-time customers. SorrelSites' paid plans start at $99 a month for up to 100 active members, month to month, with no setup fee and no cut of your dues. SorrelSites also runs the board itself — Sprout drafts the minutes with motions and votes on the record, approved minutes lock, and follow-ups chase their owners — where Neon CRM's committees and shared calendars stop short of a board record, leaving minutes and follow-ups in documents and email. | | SorrelSites | Neon CRM | | --- | --- | --- | | Who the AI actually serves | Sprout, SorrelSites' AI, does the org's real work — it drafts board minutes, event pages, and website updates for you to approve, and it welcomes people curious about joining in your org's voice. Behind the scenes it also moves you in and reimagines your website — it asks four short questions about what the site should do and builds the new design from your answers; afterward you change your site just by describing it, preview first, then publish. | Its AI (the Gen assistant and a giving-likelihood score) is built to score your donors and members for fundraising, not to serve them — it won't welcome people curious about joining, move you in, or change your website for you. | | Running the board | Your board runs here too. Sprout drafts the minutes — motions, votes, and action items on the record — from your notes, a transcript, or the recap email you forward to your organization's own Sprout address. Approved minutes lock, follow-ups chase their owners, and every new director gets a briefing built from the last year of minutes. | Committees and shared calendars come with the donor CRM — minutes, motions, and follow-ups stay in documents and email. | | Planning & running events | Paste last year's planning spreadsheet and Sprout turns it into a live checklist with owners and due dates. On the day, check people in by QR from your phone — per session, on a conference day — and push announcements, run live polls, and take floor questions from one screen, with no second app. The thank-you sends itself afterward, and the plan stays with your organization, not on a volunteer's laptop. | Event registration is built for fundraisers; nothing turns last year's plan into this year's checklist. | | Where membership sits | Membership is the heart of SorrelSites — not an add-on. | Membership is roughly a 10% price add-on on top of the donor CRM. | | Moving in | Sprout maps your member list and reimagines your website — one of the designs it offers is the closest match to the look you have now. Free, for you to approve. And if something didn't come across the way you wanted, a real person here fixes it with you. | Migration is paid, and training is an extra cost even for long-time customers. | | Getting started without a manual | Sprout helps you set up your member fields, events, and pages — describe what you need and it drafts the setup for you to approve. | Powerful, but widely described as complex and overwhelming to learn. | | What it costs | $99 a month for up to 100 active members, $199 for up to 300, $399 for up to 750, $699 for up to 2,000. | $99 / $209 / $409 a month, plus percentage add-ons for membership, events, and volunteers. | #### Who the AI actually serves SorrelSites Sprout, SorrelSites' AI, does the org's real work — it drafts board minutes, event pages, and website updates for you to approve, and it welcomes people curious about joining in your org's voice. Behind the scenes it also moves you in and reimagines your website — it asks four short questions about what the site should do and builds the new design from your answers; afterward you change your site just by describing it, preview first, then publish. Neon CRM Its AI (the Gen assistant and a giving-likelihood score) is built to score your donors and members for fundraising, not to serve them — it won't welcome people curious about joining, move you in, or change your website for you. #### Running the board SorrelSites Your board runs here too. Sprout drafts the minutes — motions, votes, and action items on the record — from your notes, a transcript, or the recap email you forward to your organization's own Sprout address. Approved minutes lock, follow-ups chase their owners, and every new director gets a briefing built from the last year of minutes. Neon CRM Committees and shared calendars come with the donor CRM — minutes, motions, and follow-ups stay in documents and email. #### Planning & running events SorrelSites Paste last year's planning spreadsheet and Sprout turns it into a live checklist with owners and due dates. On the day, check people in by QR from your phone — per session, on a conference day — and push announcements, run live polls, and take floor questions from one screen, with no second app. The thank-you sends itself afterward, and the plan stays with your organization, not on a volunteer's laptop. Neon CRM Event registration is built for fundraisers; nothing turns last year's plan into this year's checklist. #### Where membership sits SorrelSites Membership is the heart of SorrelSites — not an add-on. Neon CRM Membership is roughly a 10% price add-on on top of the donor CRM. #### Moving in SorrelSites Sprout maps your member list and reimagines your website — one of the designs it offers is the closest match to the look you have now. Free, for you to approve. And if something didn't come across the way you wanted, a real person here fixes it with you. Neon CRM Migration is paid, and training is an extra cost even for long-time customers. #### Getting started without a manual SorrelSites Sprout helps you set up your member fields, events, and pages — describe what you need and it drafts the setup for you to approve. Neon CRM Powerful, but widely described as complex and overwhelming to learn. #### What it costs SorrelSites $99 a month for up to 100 active members, $199 for up to 300, $399 for up to 750, $699 for up to 2,000. Neon CRM $99 / $209 / $409 a month, plus percentage add-ons for membership, events, and volunteers. SorrelSites points Sprout, its AI, at the organization's own work — drafting board minutes, event pages and website updates for a person to approve — while Neon CRM's AI, the Gen assistant and its giving-likelihood score, is built to score donors and members for fundraising, not to move you in or change your website for you. SorrelSites runs the board itself — Sprout drafts minutes with motions, votes and action items on the record, approved minutes lock, and every new director gets a briefing built from the last year of minutes — while Neon CRM offers committees and shared calendars but leaves minutes, motions and follow-ups in documents and email. SorrelSites turns last year's event-planning spreadsheet into a live checklist with owners and due dates and runs the event day — check-in, announcements, live polls, floor Q&A — from one screen, while Neon CRM's event registration is built for fundraisers and has nothing that turns last year's plan into this year's checklist. Membership is the heart of SorrelSites, not an add-on, whereas in Neon CRM membership is roughly a 10% price add-on on top of the donor CRM. SorrelSites reimagines your website, offering the closest look in its catalog to the colors and type on your site today, and maps your member list for you to approve at no charge, with a real person to fix anything that didn't come across the way you wanted; moving to Neon CRM means paying for migration, and Neon CRM bills training as an extra cost even for long-time customers. In SorrelSites, Sprout drafts your member fields, events and pages from a plain description for you to approve, while Neon CRM is powerful but widely described as complex and overwhelming to learn. SorrelSites is $99 a month for up to 100 active members, $199 for up to 300, $399 for up to 750 and $699 for up to 2,000, billed month to month with 10% off if you pay annually; Neon CRM prices its plans by your organization's revenue and adds percentage charges for membership, events and volunteers on top. SorrelSites' plan size counts only active memberships, so captured contacts and lapsed members do not push your organization into a larger plan. A closer look ### From the meeting to the record. Sprout drafts your minutes for you to review. Here is how a motion and its vote appear in the record. Real screenshot. Example organization, sample data. ### When is Neon CRM the better choice? Sometimes it is, and we'd rather you land in the right place than the wrong one. Neon CRM can be the better choice if: - You're a fundraising-first nonprofit that needs a donor CRM first and membership second. - You want Neon One's giving tools and donor analytics at the center of everything. Looking at other options too? See our [pricing](/pricing/) or the [move-in story](/switch/). ### How the move from Neon CRM works Moving in is included — no moving fee, no setup fee — and Sprout does the carrying, so you're checking the work, not re-typing it. Every column of the old export, read and matched: the membership level enrolled on a plan, the unknown columns proposed as new fields for you to accept. Real screenshot. Example organization, sample data. - #### Export your accounts from Neon CRM In Neon, open your Account List and use the Export icon to download your people as an Excel or CSV file (a report export works too). It's all yours to take with you — that's what Sprout brings across for you. - #### Start your free trial Fourteen days, no card. Confirm your email and your site is live right away at yourname.sorrelsites.com — nothing to install. - #### Let Sprout do the moving Hand Sprout your member file and point it at your old site. It lists every page it finds so you tick what comes with you, brings that across, and reimagines it — then shows you a preview. You're checking the work, not re-typing it. - #### Review and go live Look it over and change anything you like. If something didn't come across the way you wanted, say so — a real person here will fix it with you. Publish when you're happy, and add your own web address whenever you're ready. #### And you're not doing it alone. If something didn't come across the way you wanted, tell us while you're settling in and a real person here will get in and fix it with you — no charge, no ticket to file. Email [support@joinsorrel.com](mailto:support@joinsorrel.com). - [Will our members' automatic payments survive the move?](/guides/switch-without-losing-auto-renewing-dues/) - [When in our renewal year should we move?](/guides/when-to-switch-membership-software/) Leaving something else, or not sure yet? The [move-in story](/switch/) covers what carries over whoever you're coming from. ### SorrelSites and Neon CRM: common questions How do we get our data out of Neon CRM? Export your accounts from Neon CRM. In Neon, open your Account List and use the Export icon to download your people as an Excel or CSV file (a report export works too). It's all yours to take with you — that's what Sprout brings across for you. ### See it next to Neon CRM, using the work you do Bring your members, your dues and the tasks that keep coming back. We'll walk through the work together and give you an honest answer about fit, including when staying put is the right call. [Talk with our team](/evaluate/#request)[Or start free](/signup/)